Welcome to the
Walk-With Assistant
This is the home page for participants of WWA Sessions.
Feel free to add this page to your “my favorites†as a quick way to
access your WWA sessions
keep up on alerts
get answers to common questions
The Walk-With Assistant is designed to help the helping professional better help their clients. By assigning WWA Sessions, your professional can offer additional support and encouragement between scheduled appointments as well as collect information used to aid treatment planning or track progress.
Any new WWA Session participant alerts or new tips are listed belowNo new tips or alerts available as of 3/17/07 .
Participating in a WWA Session
Log in and go
How do I browse to the WWA Session log in page from my phone?
Not for use in an emergency or crisis
What happens if I forget my password?
What does it mean when my account is disabled?
What happens if I miss a WWA session?
Finding a Professional WWA subscriber in my area
WWA Professional Directory
Directory Disclaimer
Privacy Alert
Privacy Alert
User Responsibilities
Financial Alert
Text messaging and internet access fees
Participating in a WWA session
Once you have been assigned a WWA session, simply sit back and let WWA prompt and guide you on behalf of your professional health care provider. After receiving an alert that you have a WWA session, simply
browse to my.wwassist.com enter your username/password and click “Log-inâ€.
It’s that simple.
The first time you log-in your username and password will be the same. You will be prompted to change your password and to read the WWA Privacy Notice and agree to the WWA Terms of Service.
How do I browse to the WWA Session log in page from my cell phone?
Internet ready cell phones often offer a ‘Link to a specific URL’ or a ‘portal’ to the internet from the ‘access the internet’ menu button. Select either the ‘link to a specific URL’ or a ‘search the internet’ and type in my.wwassist.com to navigate to the WWA client log-in page. A security prompt may advise you that you are accessing a private server and prompt you to hit ‘OK’ to proceed.
Once at the log-in page, we recommend you use the phone’s bookmarking features to bookmark this page. Once bookmarked, the log in screen can be quickly and easily accessed as a bookmark.
Please refer to your cell phone instruction manual for a more detailed description of how to access a specific URL and how to bookmark a web page.
Not for use in an emergency or crisis
Due to the inherent fallibility involved in internet and wireless connections, you should never depend on a WWA session to communicate a crisis or emergency situation with your health care or professional provider. In the case of a crisis or emergent situation, always use approved means of contacting your provider or call your local emergency hotline.
The professional scheduling your WWA sessions can reset your password. Passwords are automatically reset back to your user name. You will be prompted to change it from your username when you log-in again.
What does it mean when my account is disabled?
The Walk-With Assistant automatically disables your account if your password fails three times in a row. This feature is designed to help safeguard your information. The professional scheduling your WWA sessions can reset your account. Your password will be set back to your user name and you will be prompted to change it when you log-in again.
What happens if I miss a WWA session?
If you have missed a WWA session it will be waiting for you when you next log in. The Walk-With Assistant will time stamp when you respond to WWA sessions.
Finding a Professional WWA Subscriber in my area
As an additional service, our website hosts a listing of Walk-With Assistant subscribers who chose to be listed. The WWA Professional Directory can be searched by area of expertise and practice address.
Bright Tiger Enterprises, LLC (owner and operator of the Walk-With Assistant) does not independently verify the professional identity or credentials of any of our subscribers. The professional identity and credentials of any member of the WWA Professional Directory should be independently verified by anyone who may seek services from or wish to collaborate with professionals listed in this directory. BTE does not endorse any individual or agency listed in this directory. BTE assumes no liability for interactions with or services provided by any professional listed in this directory. To view other limits of liability, please view the WWA Terms of Service.Privacy Alert
The Walk-With Assistant is designed with high standards for protecting your personal information, however, no information transmitted through the internet can be guaranteed as 100% secure. Click here for complete information on or to print a copy of the Walk-With Assistant Privacy Notice.
WWA Session User Responsibilities
As a participant in WWA Sessions you have the responsibility to reduce the risk of unauthorized access to your personal information by following these secure password and internet connection guidelines:
Secure Password Guidelines
- Do not share your password with others.
- Do not write your password down in an area with easy access by others.
- Use a strong password. A strong password is:
- A combination of capital letters, small letters, numbers, and symbols (Q2two*)
- is at least 6 characters in length,
- is not easily guessed, and,
- is changed every quarter.
Secure Connection Guidelines
Always connect to your WWA session through your cell phone, secure wireless connection, or a private direct line. Access from public internet sites and from unsecured wireless sites are less secure and pose a higher risk of unauthorized access to your information.Financial Alert
Please be advised that to use the Walk-With Assistant you must have access to the internet and the ability to receive either text message or e-mail alerts throughout your day. Text messaging and internet access from mobile devises may incur additional charges from your mobile carrier depending on your current mobile devise plan. For example, if your carrier charges you for every text message received and you choose to be alerted to WWA sessions through text message, each alert sent would become a charge to you from your mobile carrier. Neither Bright Tiger Enterprises, LLC (owner of the WWA application) nor your professional provider are financially responsible for any charges you may incur from your internet or wireless carrier while participating in WWA Sessions.